May 19, 2017

HealthPRO launches National Protocol for the Advance Notification of Product Changes

In response to pharmacists’ requests from across the country for manufacturers to provide at least 60 days’ notice of any changes to their products, HealthPRO has launched a National Protocol for the Advance Notification of Product Changes.

Hospital pharmacies are increasingly automated, featuring a wide array of technology from robotics, automated packaging and labelling machines, to optical verifiers and compounding pumps. This automation is designed to enhance resource efficiencies and contribute to safe medication management – however when changes are made to pharmaceutical products that interface with these technologies without sufficient notice, unexpected and sometimes serious consequences can occur, including medication errors.

To centralize the notification process, all changes for both contracted and non-contracted items will be sent to HealthPRO through the use of a Notice of Product Change Form. HealthPRO will ensure those changes are communicated to its more than 800 member hospitals, and will make the information available on its public website.

“A change to almost any product feature can have an impact— the weight, the size, the colour,” says Nancy Giovinazzo, Senior Clinical Director, HealthPRO. “With adequate notification, pharmacists can identify points of disruption in advance and help mitigate the risk of change-related medication events.”

For more information about the importance of providing advance notification of product changes, please view our video on the topic at

The Notice of Product Change Form can be found here.